Order Cancellation

We understand that it is a very important undertaking to order a dress, and our cancellation policy was formulated with this in mind. Please be informed that after placing your order, there is still time to change your mind. For details, please refer to our cancellation policy below.

Cancellation Policy

  • 1. Unpaid orders will be cancelled automatically after 5 days.
  • 2. Orders cancelled within 12 hours of payment confirmation will be eligible for a full refund.
  • 3. Orders cancelled within 12 to 24 hours of payment confirmation will be eligible for a partial refund consisting of full shipping cost and 80% of product purchase price.
  • 4. Orders cancelled within 24 to 72 hours of payment confirmation will be eligible for a partial refund consisting of full shipping cost and 50% of product purchase price.
  • 5. Once your order has been shipped, it can no longer be cancelled.

If you have any questions regarding this Cancellation Policy, you should contact our Customer Service Department by email at service@wishshe.com